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So long as you have the original or a copy of your sales receipt, our Customer Service Team will gladly assist you with any product issues. Purchases from retail or online trade partners: DO NOT RETURN PRODUCT TO THE STORE.Warranty Limitations: This warranty is given on the condition that the machine has been correctly used strictly in accordance with SodaStream instructions as detailed in your Sparkling Water Make user manual.

For purchases in retail or from other online vendors, please check your Sparkling Water Maker user manual for more warranty information. We offer a 3-year limited warranty for Sparkling Water Maker purchases from.

The exact length of coverage depends on the Sparkling Water Maker that you own.

If your product malfunctions within the warranty period, and we determine the product is due to faulty workmanship or materials, SodaStream will cover the return shipping and send you a replacement of new or comparable value, free of charge. Sure do! All SodaStream Sparkling Water Makers have at least a 2-year limited warranty, valid from the purchase date*.

All packages will arrive in a box that is branded SodaStream, and our product is always shipped with a packing slip, without listing prices.Ĭan’t find the answer? Contact our Sparkle Support team or call us at 1-80 (M-F 9 a.m.-5 p.m EST).

Signature is not required upon delivery.

Please refer to your country's SodaStream website to purchase locally.

This site is specific to orders placed in the US, and we do not offer international shipping.

We do not ship to PO Boxes, APOs, Puerto Rico, Alaska, and Hawaii.

*During Holiday and Peak shipment times, your order should arrive in 7-10 business days.Sadly, we do not currently offer expedited shipping options. If your order is below $50, free shipping isn't available.Īs soon as you place your order, we get right down to bubble business! Orders are processed within 1-2 business days, and once processed and shipped, your order should arrive within 3-5 business days (your order will arrive between 4-7 business days from the time of placement). If your order is $50 or above you'll qualify for free shipping (sweet!). *PayPal is not available for cylinder exchange orders.

We accept Credit Cards (American Express, Visa, Discover, Mastercard), PayPal* and Apple Pay.